Alpha Hotshot – Terms of Service

Effective Date: 01/01/2026

These Terms of Service (“Terms”) govern your use of Alpha Hotshot services, including communication by phone call, email, and SMS text message. By submitting your information, booking services, or communicating with Alpha Hotshot, you agree to these Terms.

1. Services

Alpha Hotshot provides transportation and logistics-related services, including but not limited to:

Hotshot freight dispatch support

Load coordination and communication

Scheduling, updates, and service notifications

Customer service and business communication

2. Consent to Receive SMS Messages (A2P Compliance)

By providing your phone number to Alpha Hotshot, you expressly consent to receive text messages (SMS/MMS) from Alpha Hotshot, including messages sent using an automated system.

Message types may include:

Appointment confirmations and reminders

Service updates and delivery/load status notifications

Customer support responses

Billing or payment-related messages

Promotional messages (only if you opt-in)

Message Frequency: Varies based on your interaction and service needs.
Message & Data Rates: Standard message and data rates may apply.

3. Opt-Out Instructions

You can opt out of SMS messages at any time by replying:

STOP

After you reply STOP, you may receive one final confirmation message and then no further messages will be sent unless you opt back in.

To get help, reply:

HELP

4. No Guarantee of Delivery

Alpha Hotshot is not responsible for delayed or undelivered messages due to carrier issues, phone settings, network outages, or other factors outside our control.

5. User Responsibilities

You agree to:

Provide accurate contact information

Maintain access to the phone number provided

Notify Alpha Hotshot if your number changes

Use our services lawfully and respectfully

6. Privacy

Your information is handled according to our Privacy Policy. We may collect your name, phone number, email, and service-related details to provide communication and service updates.

We do not sell your personal information.

7. Prohibited Use

You may not use Alpha Hotshot services to:

Harass, abuse, or threaten others

Send illegal, misleading, or fraudulent requests

Interfere with business operations or communications

Age Restriction: You must be 18 years or older to participate in our SMS program.

8. Payments & Fees

If applicable, pricing, dispatch fees, or service charges will be communicated separately. Any invoices or payment agreements are due according to the terms provided at the time of service.

9. Changes to These Terms

Alpha Hotshot may update these Terms at any time. Continued use of our services after changes are posted means you accept the updated Terms.

10. Contact Information

If you have questions about these Terms or messaging, contact us:

Alpha Hotshot
Phone: 832-600-7513
Email: [email protected]
Website: alphahotshot.com